Doctor-patient communication is a two-way highway of information, with each person endeavoring to convey information to the other. Ofri (New York Univ. She delves into the relevant research on communication, citing some ingenious experiments on listening...A much-needed, convincing argument that, regarding doctor-patient communication, the stakes are very high and that what patients say is all too often not what doctors hear—and vice versa.”, 全体的な星の評価と星ごとの割合の内訳を計算するために、単純な平均は使用されません。その代わり、レビューの日時がどれだけ新しいかや、レビューアーがAmazonで商品を購入したかどうかなどが考慮されます。また、レビューを分析して信頼性が検証されます。, さらに、映画もTV番組も見放題。200万曲が聴き放題 Learn how your comment data is processed.

Whilst her descriptions of patients were occasionally excessive, and occasionally not directly relevant to the subject matter, I thought these did not diminish the quality of the narrative, or the lessons of the book. Doctors’ reliance on ‘the swankiest of medical technologies‘ also impairs the quality of their conversations by undermining the ‘deference and attention‘ that they would otherwise have given it (page 221). Today's demanding world needs more effective communication to regain the lost trust. However, what patients say and what doctors hear are often two vastly different things. With illustrative personal anecdotes and excellent research work, the book explores why ‘the story the patient tells and the story the doctor hears are often not the same thing’. However, what patients say and what doctors hear are often two vastly different things. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. What Patients Say, What Doctors Hear. an excellent read full of wisdom and insights. The writing is lucid, and the narrative very clear. Her latest book is What Patients Say, What Doctors Hear. Danielle Ofri is an internist at Bellevue Hospital, an associate professor of medicine at NYU, and editor-in-chief of the Bellevue Literary Review. The author emphasises this when she pointed out that good patient-doctor interactions depend on key physician behaviours such as attentive listening, frequently asking the patient’s opinion, using a warm tone of voice, and employing humour and laughter (pages 15-16 and 133-134). It also argues that patients understand the importance of establishing good rapport with their doctors, and they usually go out of their way to make a successful connection with their physician (pages 14, 17, and 221). Patients, anxious to convey their symptoms, feel an urgency to “make their case” to their doctors. What Patients Say, What Doctors Hear – The Doctors Bookshelf.

However, what patients say and what doctors hear are often two vastly different things. The author’s practical recommendations are invaluable and overdue, and I recommend the book to all doctors.

Post was not sent - check your email addresses! Referring to physician Donald Boudreau, she also explored unconventional enhanced listening techniques (pages 197-198). Patients, anxious to convey their symptoms, feel an urgency to “make their case” to their doctors. Some helpful references that I have followed up to learn more. The author dedicated a major part of the book to uncovering why the patient-doctor interaction often breaks down, when both sides want it to work well. The most practical messages of the book are the helpful recommendations the author makes on improving communication with patients. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Useful in understanding patient doctor interaction. It investigates the architecture of this fundamental but fragile relationship, scrutinising the delicate factors that may strengthen or weaken the bonds between physician and patient. Change ). It is on these assumptions that the author lays the responsibility for establishing and sustaining effective communications heavily on the physician (page 6). patient-doctor interactions depend on key physician behaviours such as attentive, The author dedicated a major part of the book to uncovering why the, communication, she particularly highlights the role played by, A major theme of the book is the overriding, View @DoctorBookshelf’s profile on Twitter, https://www.flickr.com/photos/115089924@N02/16256199615, https://www.flickr.com/photos/infomatique/26127518301, https://www.flickr.com/photos/volvob12b/9171826912, https://www.flickr.com/photos/quinnanya/3812878415, https://www.flickr.com/photos/quinnanya/4472738095/, https://www.flickr.com/photos/pikerslanefarm/5538416547, Follow The Doctors Bookshelf on WordPress.com, From empathy to violence: 12 books on the power and perils of emotions, Patient HM: a triangulated review of 3 memorable books, 9 excellent books about viruses…for these ominous times, 12 Phenomenal Books…Written by Women Doctors, The most popular book reviews on The Doctors Bookshelf in 2019. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors …

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