Aside from it arguably being the most publicly well-known, it is one of the only pre-built, out-of-the-box options that any organization can implement, regardless of size, sector, or industry. They are the ones required to adjust and define their new roles within the overall structure, since the entire concept centers around being proactive, rather than reactive in your job.

Il est réorganisé en fonction des rôles que les collaborateurs se départagent selon les projets et les compétences exigées pour leur réussite. Enfin, lorsque les collaborateurs ont été notifiés du changement. Découvrez le mail que Tony Hsieh a envoyé à ses employés en 2015, suite à cette prise de décision. Peut importe la manière dont elle est attribuée, l’autorité reste l’autorité avec tout ce qui en découle. “The whole system just works, and it’s really resilient and flexible—whereas companies see productivity per capita fall as they grow.” He saw holacracy, a new kind of management structure predicated on decision-making authority being distributed throughout the organization, as the tool to access that kind of resilience and hyper-productivity. Zappos executives declined to respond to interview requests. Tout le contraire de nombreuse démarches “entreprise 2.0” ou “social business” qui visent le même objectif mais reposent sur l’illusion que l’adoption de la technologie suffira à  transformer l’organisation. Si je vais sur le site d’Holacracy je peux lire “purposeful organization through social technology”. One example of how we've kept culture and people top of mind while using Holacracy was by integrating our Oath of Employment into our Holacracy practice. C’est en tout cas ce que pense le PDG de Zappos, Tony Hsieh. It is a common misconception that in order to be self-managed people can do whatever they want. Les collaborateurs ont besoin de grandir et d’assumer l’entière responsabilité de leurs pensées et de leurs actions, ce qui peut être difficile, surtout en début de carrière. Si le modèle permet au salarié de se développer vers les activités qui l’intéressent le plus dans une logique d’intrapreneur, il doit pour cela savoir se vendre et travailler sa marque personnelle pour être reconnu et affecté aux “bonnes choses”. To help employees vet and build out their ideas, Zappos provides an internal “48-hour founders” service that includes coaching, mentoring, and education based on the principles of lean-startup methodology. C’était la grande annonce de la fin 2013 en terme d’innovation managériale. Ainsi, la hiérarchie ne fut pas totalement supprimée, mais plutôt refondée : c’est une pyramide de travail qui est venue remplacer la pyramide de gestion qui, selon les fonctions rigides des employés, déterminait jusque-là ceux qui étaient “hauts placés” et leurs collègues. Work can be fun! Zappos’ own implementation team started training all employees on Holacracy in-house (we were originally being trained by HolacracyOne).

We know that companies with a strong culture and a higher purpose perform better in the long run. A Little Bit About Holacracy | Zappos.com, Zappos: a Workplace Where No One and Everyone is the boss, Here’s What Happened to Zappos’ HR Boss When the Company got Rid of Managers, Banishing the Bosses Brings Out Zappos’ Hidden Entrepreneurs, Here’s How the ‘Self-Management’ System that Zappos Is Using Actually Works, Tony Hsieh Got Rid of Bosses at Zappos — and That’s Not Even His Biggest Idea. Really, whoever is closest to the customers should be making those choices and decisions.”. A small group of Zapponians went to a 2-day offsite to further explore the potential of Holacracy to help decide if it was right for Zappos. Aimee Groth is a journalist and author of “The Kingdom of Happiness: Inside Tony Hsieh’s Zapponian Utopia.” She wrote this article with contributions from Maggie Hsu, a former chief of staff to Zappos CEO Tony Hsieh, and Rob Solomon, founder of the software startup Cone and former director of finance at Hsieh’s Downtown Project, an urban development effort in Las Vegas. Holacracy training became part of our New Hire onboarding process, ensuring that every new employee to be hired would go through Holacracy training as well.

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